Drowning in email? Try Inbox Zero to learn sane tips for dealing with high-volume email. And don’t miss the free Inbox Zero video. »
Register for free on 43 Folders to comment on articles, post to our forum, customize your visits, and much more. Current users can login now.
Apple Device Security: Big Temptation to Dumb-Down
Merlin Mann | Jul 22 2008
Chairman Gruber recently discovered (via his sharp-eyed reader, Earl Misquitta), that the aforementioned iPhone Remote application can also be used as a virtual keyboard for entering search text, login information, and what have you on your AppleTV. Seeing the typed characters appear on the TV screen as you type them is simply magical. So, if, like me, you’re in the amazingly tiny sliver of the Venn diagram for people who own both these products, this is hugely convenient, and what a welcome trick it is. As I’ve alluded to before, the AppleTV’s torturous keyboard entry (via the hardware Apple Remote’s 4-way joystick) is abysmal. In 21 uninterrupted years of using Apple products, it’s probably the most consistently frustrating and poorly-designed interface I’ve encountered. I literally hate using it. The ability to enter text via the superior (but far from perfect) iPhone keyboard is wonderful but it doesn’t and can’t address a deeper problem with the keyboard-challenged devices Apple are focused on vending right now: assy and annoying text entry encourages the use of crap passwords. This is bad, and here’s why. Sliding backwardWe’ve all heard the lectures about not using your ferret’s name as The Single Password™ for everything you do, and my sense is that, over the years, a lot of us have tried to get better about password hygiene — especially as more of our stuff moves into an online cloud. But my entirely anecdotal opinion is that the iPhone, the iPod Touch, and the AppleTV each tempts their users to slide back to dumbing-down their passwords in exchange for better ease-of-use. The most annoying device in your chain ends up driving the passwords you use for everything. Right now, it’s such a pain to enter a secure password on a device like the iPhone or the AppleTV, that I’m betting a few of you have already fallen back on your ferret. Or “pencil.” Or your ATM PIN. This is an unbelievably bad idea, but what are the options if this is a device you need to use a lot? A real-world problemI’m a fervent 1Password user and (unpaid) evangelist, so I don’t suffer from this conundrum quite as badly when using Safari on the iPhone. 1Password generates and remembers secure passwords for me, then lets me enter them on my phone in a few seconds via a password-protected bookmarklet. Imperfect, but a big step up over nothing. Of course, I’m still SOL when the iTunes App Store wants me to (again again again) manually re-enter my password in order to download apps on my iPhone. I’m not made of stone. This sucks. I’ll even be the first to admit — solely on the basis of how vexing the AppleTV (and non-Safari on iPhone) password entry is — that I’ve been sorely tempted to move to a more trivial password. But I’ve held out. If you’re using MobileMe, or Google’s apps like Gmail, or any of the other myriad cloud functionalities that store a lot of personal information, it’s just not worth assuming the risk in return for a bit of convenience. ”Four digits? What a pain.”To make this nuttiness even more frustrating, every day I watch friends entering 4 or 5 character passwords over an iPhone that they don’t even bother to auto-lock (“Meh, I use it too much. It’d be a pain.”). Understand: this is a portable device on which all their email, contact information, and logged-in web accounts live. They’re one drunken taxi ride away from a potentially significant privacy crisis. While leaving a phone unlocked in public does blow my mind, I think I understand how we got here. For 30 years now, banking customers have tolerated four-digit ATM PINs because a) they’re convenient, and b) our bank assumes some of the risk associated with replenishing a generic pile of money whenever anything goes wrong. After all, it’s not your money that gets stolen; it’s the bank’s electronic representation of your money. And that’s easy enough to replenish. But is four digits (or a trivial password) enough to protect your irreplaceable private data? Are you willing to assume that risk? It’s unbelievable that the question even needs to be asked. But, I’m going to say, no. But, that’s where we are right now. In a place where ease-of-use is trumping the good sense we’ve developed to take this shit seriously. Help a brother out, AppleI think it’s time for Apple and its users to start treating a device such as the iPhone like the powerful little computer that it really is. That means having to risk introducing some inconvenience and complexity by looking at things like:
How to Auto-Lock your iPhoneIf you’re out and about right now consider doing this on your iPhone:
At least now your screen door is latched. Go, moblog, and prosper with at least a bit more security in your life. The Question to YouHas iPhone or AppleTV changed your practices around passwords? Any features you’d like to see to make your Apple device more secure? 21 Comments
POSTED IN:
Duly ChastenedSubmitted by CuriousG on July 22, 2008 - 10:43am.
I’m very good about my passwords on my primary machine, my getting-long-in-the-tooth PowerBook. I have to admit though on the iPhone, and on all my past cells, I’ve been lazy about that. I just hate the fact that I have to enter digits every time I use the thing, which is a lot. I’m heeding Merlin’s advice here and at least giving the pass code a go for the iphone. These days I work and blog enough that I don’t have any time to watch iTV, so I’m not going to have to worry about that one until I get this giant flywheel of my business over the initial momentum of moving from part to full time. Hopefully by then Steve Jobs, duly shamed by Merlin’s throwing down of the iTV video challenge gauntlet, will have directed his R & D drones to get cracking on making the iTV security a little more user friendly and, uh, Apple-like. » POSTED IN:
Yes...and no.Submitted by halostatue on July 22, 2008 - 10:56am.
I’m in the process of making all of my existing passwords significantly more secure since I use 1Password for everything on my Mac and when my1Password works (it’s iffy, right now) it works well on the work computers, too. This is regardless of what the App Store on the iPhone requires, etc. Because I’m not just entering passwords into web forms, though, I need them to be memorable at all times as well as strong — which wasn’t working when I just used 1Password’s strong password generator. Now, I use a pattern (the pattern I’m using here isn’t the one that I use, but it’s a sample): (sitename:hardkey) The parentheses are part of the password and the “hardkey” is a medium strength password that I’ve been using for years that I have ingrained into my muscle memory (it’s one of three that I use). So, for 43folders, it might be: (43f:m@Cd4ddy) It means I have to flip keyboard arrangements on the iPhone more often than I’d like, but it’s memorable, it works, and it’s very secure overall. Now my only bane are sites that (a) don’t allow symbols in passwords and/or (b) prevent my password from being long enough to be meaningful. » POSTED IN:
Feel free to submit your ideas?Submitted by joelesler on July 22, 2008 - 11:02am.
Excuse me, not trying to spam or anything, I know Merlin has alot of friends that are on the inside at Apple, which is great. But there is a site where I and my fellow bloggers are accepting ideas to write Apple about. www.dearcupertino.com » POSTED IN:
I'm totally out of line here, but...Submitted by fred.andres on July 22, 2008 - 1:58pm.
You may want to visit the article just one post down on the topic of blog pimping. » POSTED IN:
I'm guilty of using my bank PIN as my pwd on my iPhoneSubmitted by surfmonkey89 on July 22, 2008 - 11:09am.
It’s just too convenient, because it’s the same number of characters, easy to remember, etc. Regarding locking the iPhone, I had a close call a couple of months ago. I just happened to be perusing the options when I saw you could lock it. I really didn’t even know you could. I’d locked every other phone I’ve owned, mostly to avoid accidentally calling someone, but of course with this thing it’s much more important to have my data behind some kind of pwd. Long story short, I set up the phone to auto-lock and literally 15 minutes later is was stolen. I can’t believe how lucky I was to have turned on the locking function. I agree that ease of use is important, but now every time I see that locking screen I remind myself that I’ve already gotten a phone stolen once. Better safe than sorry. Regarding using my bank PIN, I know it’s…sub-optimal…but I continue to do it. Guess I should look into 1Password. » POSTED IN:
iPhone PasscodesSubmitted by funkaoshi on July 22, 2008 - 11:14am.
The iPhone passcode would work better if you didn’t have to ‘slide to unlock’ before having to type the password in. Since you have to type something in before the phone will dump you to the home screen, the extra interaction with the interface is unnecessary. (You won’t accidentally get dumped to the home screen when your phone is in your pocket for example.) I go through phases where I have the passcode on. » POSTED IN:
+1 on Getting Rid of SliderSubmitted by CuriousG on July 22, 2008 - 1:31pm.
funkaoshi wrote:
The iPhone passcode would work better if you didn’t have to ‘slide to unlock’ before having to type the password in. Since you have to type something in before the phone will dump you to the home screen, the extra interaction with the interface is unnecessary. (You won’t accidentally get dumped to the home screen when your phone is in your pocket for example.) I go through phases where I have the passcode on. Unless I'm missing something, being the first day Merlin has prodded me into using my iPhone password as I mentioned above, I have to agree...unnecessary extra step that it would be nice to get rid of. » POSTED IN:
Re: +1 on Getting Rid of SliderSubmitted by xurizaemon on July 25, 2008 - 3:27am.
perhaps they were scared someone could knock together a robot device which could bruteforce the pin with its rubber digits, and felt this slider step might be too hard for it ok, that's unlikely, but ... :) hey! what's the "None" input format? hmm » POSTED IN:
Location Aware UnlockingSubmitted by Mauronic on July 22, 2008 - 11:17am.
I am at home most of the time so it’s not worth the unlocking hassle to secure my phone every time I run out. Why not support a location aware locking mechanism that keeps the phone unlocked in certain safe areas like your house? Sure, it wouldn’t authenticate me, but it would authenticate my house and that’s good enough for my use. » POSTED IN:
Lots of SolutionsSubmitted by jasonglaspey on July 22, 2008 - 5:00pm.
@Mauronic: I really like the location aware automatically disabling auto-locking, that sounds elegant. However, another idea is to track other information beyond just digits for passwords. What about tracking the timing in which a 4-digit passcode was entered? I imagine typing 2, 2, pause, 2, 2 (or whatever). A pause, or quick rapid taps, could be tracked, and this gives the simplicity of typing four characters into a number pad and makes it very hard to crack, especially via a bot. I remember reading somewhere that people actually have typing patterns, and that some people were experimenting with the physical, syncopated patterns in which words were typed as a way to authenticate. It seems that same idea could be lent to typing into a numberpad, even if it was a short, simple password, the pattern makes it strong. This could definitely be accomplished on the iPhone, could be accomplished with the AppleTV remote, and with javascript, I have to imagine is possible in a browser. Also, check out Vidoop, they are doing some interesting things with passwords as well. http://www.vidoop.com/ » POSTED IN:
1Password for iPhoneSubmitted by NightOne on July 22, 2008 - 8:01pm.
Re: your comment: “via a password-protected bookmarklet. Imperfect, but a big step up over nothing.” We have already submitted it and as soon as Apple finishes there review you should be seeing our new native iPhone application in the App Store. Insanely, we’re making it available for free. :) Thanks Carl S. Chief Evangelist Agile Web Solutions http://1password.com/ http://switchersblog.com/ » POSTED IN:
Biometrics to the rescue?Submitted by SomeAudioGuy on July 22, 2008 - 8:28pm.
This is one of those situations where smartphones are really ticking me off. Compared to my old iPaqs, it feels like we’ve taken several large steps back. I really miss my hx2750’s built in fingerprint scanner. It was SO easy to lock that thing down. If Apple wanted to get away from buttons, a fingerprint scanner could be used for all manner of functions as well… » POSTED IN:
Oddly enough...Submitted by grant on July 23, 2008 - 5:55am.
I was just wondering how hard it would be to put some kind of nominal voice recognition on one of these. There’s already a built-in microphone, after all. Instead of a password, you could do an impression or animal call. It would certainly make public transit slightly more enjoyable…. » POSTED IN:
I've changed a couple of passwords...Submitted by tangledhelix on July 22, 2008 - 9:31pm.
I’m also an unpaid advocate of 1Password, and will get it the second I see it in the App Store. I have a different password for every site I use. But I recently changed my apple.com password because I got sick of playing the “write down my password” dance to buy an app on the iPhone. It’s not a bad password, at least. Just not as random and long as I’d like. Also, I used to use Ebay/Paypal’s Security Key device for my Ebay and Paypal accounts. But since I don’t carry the Security Key with me reliably, I ended up taking it off of both accounts so I can access the sites from iPhone, and also so I can use the Ebay app. » POSTED IN:
Remote wipe versus identity theftSubmitted by algal on July 22, 2008 - 11:52pm.
One thing I was glad to read that is that eventually remote wipe will be available in iPhone 2.0 not just for enterprise users but also consumers (http://tinyurl.com/6pxfo4). If you lose your iPhone or iPod Touch, and realize it soon enough, you have some chance of limiting the privacy damage. A friend at a party tried to get past the auto-lock on my iPod Touch. We were amused to see that after a few failed passcodes it locked the device for five minutes. What would have happened after another failure? I think there should be an option for the device to auto-wipe under those circumstances. Really, all the data is synced, so better safe than sorry! Of course, the real risk here is if your device is lost or stolen then it will quickly end up with someone who specializes in re-selling it for the grey market. This person will need to know how to reset the device, to do carrier unlocking, etc., and it would not be too far out of the normal line of business of such a shady character to briefly rent the device to professional fraudsters of one kind or another. These folks might not have the chops to get through a secure wallet app like SplashId, eWallet, or 1Password, but I assume they would be able to get past the “screen door” level of security necessary to access contacts and email. And, unfortunately, that is already a bonanza of info for identity theft. » POSTED IN:
...yes! just like MarcoPolo for OS XSubmitted by jen729w on July 23, 2008 - 12:22am.
What a great idea. I use the marvellous little MarcoPolo to do exactly this with my Air. I get to work, it detects the wireless network there, knows where I am, and amongst other actions it turns on my screensaver password. I get home and it does the reverse. Magic. Edit: damn, this was meant to appear in reply to “Location Aware Unlocking”, above. Sorry. » POSTED IN:
Making passwords easier for iPhoneSubmitted by dalton on July 23, 2008 - 9:14am.
I have actually changed a few passwords to accomodate the iPhone keyboard. It is very annoying to type in characters like * and %, which used to show up in my passwords all the time, because you have to switch to the number keyboard and then hit shift to access them. (This used to be the case for the underscore, too… glad they moved that one!) I am wondering if anyone has tried a service logon aggregator like PageOnce? It seems a bit crazy to put all of your eggs in one basket like that, but I have to admit that I am tempted. » POSTED IN:
Where's the backtick?Submitted by jczorkmid on July 25, 2008 - 1:15pm.
Backtick (`) is missing from the US layout. If you've got a password with a "`" in you *might* be able to type some of your password, switch to the Japanese keyboard layout, hit the "`" key and then switch back, but on some sites it seems to leave me at the US layout even if I disable it so changing the password is the only option. » POSTED IN:
I've remembered why I don't set a PIN code on my phone...Submitted by jen729w on July 27, 2008 - 5:45pm.
I knew there was a reason why I didn’t use this feature. Call me an optimist, but I’d like to think that if I lost my phone there’d be a fair chance that the person who found it would look through it, work out who they could contact to reach me (a quick check of my text screen would show this), and contact that person to tell them that they had my phone. This is what I would do if I found a phone in the street or in the back of a cab. I’d like to believe - and I do believe - that there are more people that would take this course of action than there are who would steal my identity. Of course, if my phone is locked the nice person who finds it can’t do this. Thoughts? For the record, I live in Melbourne, Australia. » POSTED IN:
A suggestionSubmitted by jczorkmid on July 29, 2008 - 3:03am.
Well if you want to use this feature, and still want people to be able to identify the phone as yours you can make an image with your contact info (other than the iPhone’s number) and set it as your wallpaper. Currently it will show the majority of your wallpaper image under the “Slide to Unlock” screen (when not charging). It will also show it under the “Enter Passcode” screen, but much less of it is unobstructed. » POSTED IN:
Re: Apple Device Security: Big Temptation to Dumb-DownSubmitted by Mashedspud on July 30, 2008 - 10:41pm.
I am a member of the dying breed, a non iphone owner so most of these comments have gone over my head. I am more tempted to get an iphone now. Better check the balance on my credit cards :) Mashedspud Green lasers rulz » POSTED IN:
About Merlin MannBio Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who started the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today. Also? He looks like this, answers questions, and has something like a life. |
|
| EXPLORE 43Folders | THE GOOD STUFF |